Shipping policy
Shipping Policy
Last updated: 06/18/2026
Shipping Locations
At this time, Bertita ships to customers in the United Kingdom and United States of America.
Delivery Timeframes
We understand how important it is to receive your items promptly, especially during pregnancy and early motherhood. We aim to process and deliver your order as efficiently as possible.
Order Cut-Off Time
Orders placed before 5:00 PM (London Time) are processed the same business day. Orders placed after this time will be processed on the next business day.
Handling Time
1–2 business days (Monday–Friday)
Transit Time
5–7 business days (Monday–Friday)
Estimated Delivery Time
6–9 business days in total
Currency: GBP and US Dollar
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, such as courier delays or busy periods.
Shipping Carriers
We work with trusted delivery partners to ensure your order arrives safely and reliably, including:
• Royal Mail
• UPS
• DHL
Shipping Costs
Free Shipping
We offer free shipping on all orders delivered within the United Kingdom and United States of America, with no minimum purchase required.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking details.
You can track your order here:
Delivery Issues
If you experience any issues with your delivery, such as delays or missing parcels, please contact us as soon as possible. We are here to support you and will do our best to resolve any issue quickly.
Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website indicates your acceptance of these updates.
Need Help?
For more information, please visit our FAQ page:
FAQ Page
Or contact our support team directly.
Contact Information
Address: 100 Stamford St, London SE1 9NH, United Kingdom
E-mail: info@bertita.com
Phone: +447893926709
Customer Service Hours: Monday to Friday: 9:00 am – 5:00 pm (London Time)
We do our best to reply to your email within 1–2 business days.