Billing Terms & Conditions

This Billing Terms & Conditions document outlines the payment and billing practices for Bertita.

1. Accepted Payment Methods

At Bertita, we offer secure and trusted payment options to ensure a smooth and convenient shopping experience. We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Klarna
• Apple Pay
• Google Pay
• Shop Pay
• Discover
• UnionPay
• ⁠Paypal

All payments are securely processed in GBP.

2. Payment Processing

• Payment must be completed at the time of purchase.

• Orders will not be processed or shipped until full payment has been received.

• If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

• All prices listed on Bertita are shown in GBP.

• Prices are subject to change at any time without notice.

• Any applicable taxes, duties, or shipping fees will be calculated and displayed at checkout.

4. Secure Payment Processing

• Bertita uses SSL encryption and trusted payment gateways to protect your personal and payment information.

• We do not store or have access to your credit card or full payment details.

5. Refunds & Chargebacks

• Refunds are issued in accordance with our Refund & Return Policy.

• Unauthorized or fraudulent chargebacks will be investigated and disputed.

• If you experience any billing issues, please contact us first at info@bertita.com so we can assist you promptly.

6. Fraud Prevention

• Bertita reserves the right to cancel, refuse, or hold any order suspected of fraud or unauthorized activity.

• Additional identity verification may be requested for high-value or flagged transactions.

7. Changes to This Policy

We reserve the right to update this Billing Terms and Conditions Policy at any time. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

8. Contact Information

Address: 100 Stamford St, London SE1 9NH, United Kingdom
E-mail: info@bertita.com
Phone: +447893926709
Customer Service Hours: Monday to Friday: 9:00 am - 5:00 pm (London Time) 

We do our best to reply your e-mail within 1-2 business days.